A lead comes in. You do the work. GMB Copilot handles every stop after that: the review request, the reply, and a post that puts the praise to work. You tap approve at the gates.
🚇 The map below is live. Tap the big button to send a lead down the line.
A Local Services Ad call comes in. The pipeline logs it and starts watching the job.
This is your only stop on the whole line. One tap when the work is finished.
A friendly text, sent hours after the job while the good feeling is fresh.
You approve this template once. Then it runs on its own.
Asked at the right moment, happy customers say yes far more often.
Written in your voice, waiting in your queue. Tap approve right here.
The review feeds next week's content. The line loops back to bring in the next lead.
Most happy customers never think to leave a review. The ones who do it on their own are often the angry ones. The pipeline fixes the math by asking every happy customer at the best moment.
The request goes out hours after the job, not a week later. Fresh gratitude answers texts. Old gratitude ignores them.
Replies show future customers you care, and they keep your Google Business Profile active. AI drafts each one in your voice.
A great review becomes next week's post draft. One happy customer ends up working for you three times.
The line runs itself, but you hold the keys at every gate that touches a customer.
The review request text is a template. You approve the wording one time, and every send after that uses your approved words with the customer's name filled in.
Review replies and post drafts wait in your queue until you tap approve. Trust the drafts after a few weeks? Turn on autopilot for replies to four stars and up.
Everything Google allows. Nothing without your OK.