Review Management

Every review gets a reply that fits its stars.

AI reads the rating and the words, then drafts a reply in your voice. Five stars gets warmth. One star gets care, an alert to your phone, and a hold until you say go.

πŸ‘† This stage is live. Tap a star count and watch the reply change its tone.

D
Dana W.
2 hours ago Β· Google
πŸ”” Low star alert. This ping hits your phone within minutes of the review landing. The drafted reply below waits for your OK. Low star replies never publish on their own.
Drafted reply Tone: grateful ● Pending your approval
Regenerate with feedback

Not quite your voice? Tell it. Or say it out loud.

You never rewrite from scratch. Tap a note, or hold the mic and talk. The AI redrafts in seconds and remembers what you like for next time.

Voice feedback works from your phone. Say what you want changed, hands still on the wheel.

Reply to Alex T. Β· β˜…β˜…β˜…β˜…β˜… "Fast, friendly, fair price. What else do you want?"
Draft 1
HIPAA safe mode

Health practices reply without risk

A friendly reply can leak protected health information. Safe mode never confirms that a reviewer was a patient and never names a treatment. Flip the switch and compare.

HIPAA safe mode
On. Built for dentists, clinics, and therapists.
βœ“ Safe mode is on. Replies stay warm but never confirm care details.
Reply to J. M. Β· β˜…β˜…β˜…β˜…β˜… "Finally a dentist that does not make me dread the chair. The crown went smooth."
Always watching, never loose

How review management runs day to day

πŸ‘€

New reviews caught fast

GMB Copilot watches your Google Business Profile around the clock. A new review has a drafted reply waiting before your coffee cools.

πŸ””

Low stars ring your phone

One and two star reviews trigger an instant alert. The reply is held until you approve it, so a bad day never gets an auto answer.

🎚️

Autopilot when you trust it

Happy with the five star replies after a few weeks? Turn on autopilot for four stars and up. Low stars always wait for you.

AI runs your GMB.
You just hit approve.

Everything Google allows. Nothing without your OK.